Refund Policy

Compliance Supervisors International, Inc. is a service entity. This means that Compliance Supervisors International, Inc. generally invoices its clients AFTER services are provided. Therefore, if a service is provided to your company and you have not expressed any concerns or complaints about the service provided to you or your company prior to payment, any payment made on that service is NOT REFUNDABLE.

At times, Compliance Supervisors International, Inc. will request a retainer for services. Specifically, Compliance Supervisors International, Inc. will request you to make a partial or full payment for services to be provided in the future. A request for a retainer is at the discretion of Compliance Supervisors International, Inc. We intend and expect to render and to complete our services to your satisfaction. CSI may also withdraw from the engagement for valid reasons. Should you or your firm provide Compliance Supervisors International, Inc. with a retainer and subsequently request we withdraw from the engagement, we will withdraw from the engagement at your request. Furthermore, Compliance Supervisors International, Inc. reserves the right to withdraw from an engagement for any reason it deems necessary. If a retainer is on file with Compliance Supervisors International, Inc., we may refund a portion or all of the retainer. Should services be performed prior to withdrawing from the engagement, we will deduct from the retainer an amount equal to the number of hours used in the services times the hourly rate at the time.

Any refunds made under this policy will be returned via the same payment method used to pay for the services.